Uses of Class
org.opennms.api.integration.ticketing.Ticket

Packages that use Ticket

Package	Description
org.opennms.api.integration.ticketing
org.opennms.features.apilayer.ticketing
org.opennms.features.ticketing.inmemory
org.opennms.netmgt.ticketd
org.opennms.netmgt.ticketer.jira
org.opennms.netmgt.ticketer.otrs
org.opennms.netmgt.ticketer.otrs31
org.opennms.netmgt.ticketer.remedy
org.opennms.netmgt.ticketer.rt
org.opennms.netmgt.ticketer.tsrm

Uses of Ticket in org.opennms.api.integration.ticketing

Methods in org.opennms.api.integration.ticketing that return Ticket

Modifier and Type	Method and Description
Ticket	Plugin.get(String ticketId) DAO like get method to be implemented by HelpDesk specific plugin.

Methods in org.opennms.api.integration.ticketing with parameters of type Ticket

Modifier and Type	Method and Description
void	Plugin.saveOrUpdate(Ticket ticket) DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.

Uses of Ticket in org.opennms.features.apilayer.ticketing

Methods in org.opennms.features.apilayer.ticketing that return Ticket

Modifier and Type	Method and Description
static Ticket	TicketingMapper.buildTicket(org.opennms.integration.api.v1.ticketing.Ticket ticket)

Methods in org.opennms.features.apilayer.ticketing with parameters of type Ticket

Modifier and Type	Method and Description
static org.opennms.integration.api.v1.ticketing.Ticket	TicketingMapper.buildTicket(Ticket ticket)

Uses of Ticket in org.opennms.features.ticketing.inmemory

Methods in org.opennms.features.ticketing.inmemory that return Ticket

Modifier and Type	Method and Description
Ticket	InMemoryTicketerPlugin.get(String ticketId)
Ticket	InMemoryTicketMapper.getTicket(String ticketId)
Ticket	TicketMapper.getTicket(String ticketId)

Methods in org.opennms.features.ticketing.inmemory with parameters of type Ticket

Modifier and Type	Method and Description
void	InMemoryTicketerPlugin.saveOrUpdate(Ticket ticket)
void	InMemoryTicketMapper.updateTicket(Ticket ticket)
void	TicketMapper.updateTicket(Ticket ticket)

Uses of Ticket in org.opennms.netmgt.ticketd

Methods in org.opennms.netmgt.ticketd that return Ticket

Modifier and Type	Method and Description
protected Ticket	DroolsTicketerServiceLayer.createTicketFromAlarm(OnmsAlarm alarm, Map<String,String> attributes) Called from API implemented method after successful retrieval of Alarm.
protected Ticket	DefaultTicketerServiceLayer.createTicketFromAlarm(OnmsAlarm alarm, Map<String,String> attributes) Called from API implemented method after successful retrieval of Alarm.
Ticket	OSGiBasedTicketerPlugin.get(String ticketId)
Ticket	NullTicketerPlugin.get(String ticketId) DAO like get method to be implemented by HelpDesk specific plugin.

Methods in org.opennms.netmgt.ticketd with parameters of type Ticket

Modifier and Type	Method and Description
void	OSGiBasedTicketerPlugin.saveOrUpdate(Ticket ticket)
void	NullTicketerPlugin.saveOrUpdate(Ticket ticket) DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.

Uses of Ticket in org.opennms.netmgt.ticketer.jira

Methods in org.opennms.netmgt.ticketer.jira that return Ticket

Modifier and Type	Method and Description
Ticket	JiraTicketerPlugin.get(String ticketId) Implementation of TicketerPlugin API call to retrieve a Jira trouble ticket.

Methods in org.opennms.netmgt.ticketer.jira with parameters of type Ticket

Modifier and Type	Method and Description
void	JiraTicketerPlugin.saveOrUpdate(Ticket ticket)

Uses of Ticket in org.opennms.netmgt.ticketer.otrs

Methods in org.opennms.netmgt.ticketer.otrs that return Ticket

Modifier and Type	Method and Description
Ticket	OtrsTicketerPlugin.get(String ticketId) DAO like get method to be implemented by HelpDesk specific plugin.

Methods in org.opennms.netmgt.ticketer.otrs with parameters of type Ticket

Modifier and Type	Method and Description
void	OtrsTicketerPlugin.saveOrUpdate(Ticket newTicket) DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.

Uses of Ticket in org.opennms.netmgt.ticketer.otrs31

Methods in org.opennms.netmgt.ticketer.otrs31 that return Ticket

Modifier and Type	Method and Description
Ticket	Otrs31TicketerPlugin.get(String ticketId)

Methods in org.opennms.netmgt.ticketer.otrs31 with parameters of type Ticket

Modifier and Type	Method and Description
void	Otrs31TicketerPlugin.saveOrUpdate(Ticket ticketToUpdateOrCreate)

Uses of Ticket in org.opennms.netmgt.ticketer.remedy

Methods in org.opennms.netmgt.ticketer.remedy that return Ticket

Modifier and Type	Method and Description
Ticket	RemedyTicketerPlugin.get(String ticketId) DAO like get method to be implemented by HelpDesk specific plugin.

Methods in org.opennms.netmgt.ticketer.remedy with parameters of type Ticket

Modifier and Type	Method and Description
void	RemedyTicketerPlugin.saveOrUpdate(Ticket newTicket) DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.

Uses of Ticket in org.opennms.netmgt.ticketer.rt

Methods in org.opennms.netmgt.ticketer.rt that return Ticket

Modifier and Type	Method and Description
Ticket	RtTicketerPlugin.get(String ticketId) DAO like get method to be implemented by HelpDesk specific plugin.

Methods in org.opennms.netmgt.ticketer.rt with parameters of type Ticket

Modifier and Type	Method and Description
void	RtTicketerPlugin.saveOrUpdate(Ticket newTicket) DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.

Uses of Ticket in org.opennms.netmgt.ticketer.tsrm

Methods in org.opennms.netmgt.ticketer.tsrm that return Ticket

Modifier and Type	Method and Description
Ticket	TsrmTicketerPlugin.get(String ticketId)

Methods in org.opennms.netmgt.ticketer.tsrm with parameters of type Ticket

Modifier and Type	Method and Description
void	TsrmTicketerPlugin.saveOrUpdate(Ticket ticket)