org.opennms.api.integration.ticketing

Interface Plugin

All Known Implementing Classes:

InMemoryTicketerPlugin, JiraTicketerPlugin, NullTicketerPlugin, OSGiBasedTicketerPlugin, Otrs31TicketerPlugin, OtrsTicketerPlugin, RemedyTicketerPlugin, RtTicketerPlugin, TsrmTicketerPlugin

public interface Plugin

OpenNMS Trouble Ticket Plugin API

Author:

Mathew Brozowski, David Hustace

Method Summary

Modifier and Type	Method and Description
Ticket	get(String ticketId) DAO like get method to be implemented by HelpDesk specific plugin.
void	saveOrUpdate(Ticket ticket) DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.

Method Detail

get

Ticket get(String ticketId)
    throws PluginException

DAO like get method to be implemented by HelpDesk specific plugin.

Parameters:

ticketId - a String object.

Returns:

a Ticket object.

Throws:

PluginException - if any.

saveOrUpdate

void saveOrUpdate(Ticket ticket)
           throws PluginException

DAO like saveOrUpdate method to be implemented by HelpDesk specific plugin.

Parameters:

ticket - a Ticket object.

Throws:

PluginException - if any.